Terms & Conditions

Terms & Conditions

Booking condition

A Casa di Roby considers the booking to be confirmed and binding upon its receipt of the down payment made according to the instructions that will be sent by email together with the confirmation of availability.

The procedure is as follows:

  • Prospective guests shall send a booking request via the form on the website or via an email containing the same information requested on the site.

  • A Casa di Roby shall send confirmation of its availability and the instructions for making the down payment of 40% of the total price.

  • A Casa di Roby shall consider the booking as confirmed for 3 days from the date of the confirmation email.

  • Guests must make the down payment according to the instructions they have received, sending a copy to A Casa di Roby by email within 3 days of the date of the confirmation email.

  • If guests do not comply with the above point or if the bank transfer is not successfully cleared within 5 days of the confirmation email, A Casa di Roby shall no longer be obliged to hold the reservation.

Booking cancellations

Our cancellation policy is as follows:

  • 20 days before arrival at no cost with down payment returned in full.

  • After this date the down payment shall not be returned.

  • If the deadline has passed by a day and there has been no further communication the apartment shall no longer be reserved and will once again be available to the owner.

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